Instructional materials created to support employees in the acquisition of specific skills, procedures, and knowledge. This content encompasses such diverse topics as new software roll-outs, benefits updates, skills upgrades, corporate policies, government regulations, and cybersecurity.
- Personalized phishing tests based on up-todate reports of real trending phishing messages and analytics of previous tests showing weaknesses in the employee pool. Tests followed by relevant cybersecurity training.
- Trainings on the use of AI in the workplace.
- Best practices for: Microsoft Teams and Outlook meeting bookings; digital file management; and internal and external file sharing.
- Onboarding trainings for new employees.
- Software roll-outs for: Zammad and FreshService IT ticketing systems; BrightHR; BambooHR; Manulife platform; cloud printing system.
- Organize, record, and upload to corporate LMS various live webinars with/without SMEs on topics related to HR topics, Benefits, Software, Student Internship Welcome Days, etc.
Jessica Bay 